Customers

omd.domain.s5.Customer

Attribute Description
id* The identifier of the customer. This identifier must be unique within the configuration.
name* The name of the customer.
territory The territory in which this customer operates. For debtors, leave this field empty.
department An optional information, used in addition to the address fields.
postalCode* The postal code of the customer’s address. The postal code is used to geocode the customer, i.e. to find the (x,y) coordinates for the location.
street The street of the departure address of the customer.
province The state or province identifier of the customer’s address. States or provinces are not always used, but are frequently used in countries such as the United States.
city The city of the customer’s address.
country The country identifier of the departure address of the customer. Country codes are usually an abbreviation of the country name, i.e: BE for Belgium, NL for the Netherlands or DE for Germany. Please refer to the documentation of the Time Distance Module (TDM) for a complete list of supported country codes.
holidayCalendarId The calendar that specifies the public holidays that are applicable to this customer.
phone The phone number of the customer.
fax The phone number of the customer.
email A semi-colon separated list of e-mail addresses to which the Service Report or Proof of Delivery should be sent, after a task for this customer has been closed.
geocode The geocode is a (x,y) coordinate for a location. Usually, the geocode is determined by the Scheduler and does not have be provided by the interface. Delivering the coordinate with the task may result in small perfomance gains due to less geocode processsing.
openingHoursMon The opening hours for Mondays. The format of the value is fixed size string of 23 characters, containing 4 time indicators, for example, 07:30 12:00 13:00 17:00 to identify opening hours of 7:30 to 12:00 and 13:00 to 17:00. If only one opening exists, the value for the second opening can be set to 0s, i.e. 07:30 17:00 00:00 00:00.
openingHoursTue The opening hours for Tuesdays. The format of the value is fixed size string of 23 characters, containing 4 time indicators, for example, 07:30 12:00 13:00 17:00 to identify opening hours of 7:30 to 12:00 and 13:00 to 17:00. If only one opening exists, the value for the second opening can be set to 0s, i.e. 07:30 17:00 00:00 00:00.
openingHoursWed The opening hours for Wednesdays. The format of the value is fixed size string of 23 characters, containing 4 time indicators, for example, 07:30 12:00 13:00 17:00 to identify opening hours of 7:30 to 12:00 and 13:00 to 17:00. If only one opening exists, the value for the second opening can be set to 0s, i.e. 07:30 17:00 00:00 00:00.
openingHoursThu The opening hours for Thursdays. The format of the value is fixed size string of 23 characters, containing 4 time indicators, for example, 07:30 12:00 13:00 17:00 to identify opening hours of 7:30 to 12:00 and 13:00 to 17:00. If only one opening exists, the value for the second opening can be set to 0s, i.e. 07:30 17:00 00:00 00:00.
openingHoursFri The opening hours for Fridays. The format of the value is fixed size string of 23 characters, containing 4 time indicators, for example, 07:30 12:00 13:00 17:00 to identify opening hours of 7:30 to 12:00 and 13:00 to 17:00. If only one opening exists, the value for the second opening can be set to 0s, i.e. 07:30 17:00 00:00 00:00.
openingHoursSat The opening hours for Saturdays. The format of the value is fixed size string of 23 characters, containing 4 time indicators, for example, 07:30 12:00 13:00 17:00 to identify opening hours of 7:30 to 12:00 and 13:00 to 17:00. If only one opening exists, the value for the second opening can be set to 0s, i.e. 07:30 17:00 00:00 00:00.
openingHoursSun The opening hours for Sundays. The format of the value is fixed size string of 23 characters, containing 4 time indicators, for example, 07:30 12:00 13:00 17:00 to identify opening hours of 7:30 to 12:00 and 13:00 to 17:00. If only one opening exists, the value for the second opening can be set to 0s, i.e. 07:30 17:00 00:00 00:00.
timeZoneOpeningHours The time zone in which the opening hours are to be interpreted. The values needs to comply with ISO-8601.
imageURL The location from where the icon tasks for this customer can be downloaded.
passwd The password with which the customer can be authenticated when connecting through OMD Interact.
inactive Indicates if the customer is not an active customer anymore.
locale The country-specific locale of the customer. This code is two-parted and complies with ISO-639 and ISO-3166 respectively (e.g. “de_DE” for German/Germany or “de_AT” for German/Austria)
separateSignature If set, copies the Customer’s accountNumber to the task’s taskGroupId, extended with the date part of task’s earliest.
setupTime A per Customer defined total setup time value can extend the duration of a task.
allowanceFactor Extend the estimated duration by the Customer's allowance factor.

Example

<?xml version="1.0" encoding="UTF-8"?>
<Upload>
  <omd.domain.Configuration>
    <omd.domain.s5.Customer id="123" name="Spencer" territory="LA3" city="London" country="UK"/>
  </omd.domain.Configuration>
</Upload>

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