mobile workforce solutions
Optimize My Day offers first-class solutions for mobile processes that are at the core of the value-added chain. The high-performance cloud solution optimizes routes and schedules, customer interaction, as well as all other aspects of mobile processes – with KPI-driven dashboards and optional scenario modeling. Our cost-effective solution is easy to implement and integrates seamlessly into your existing IT infrastructure. Ready for immediate use.
Tour Planning and Optimization
Field-service route planning must be dynamic to be efficient. The objective is to reduce travel times, thus allowing for more contact with customers. Our route-planning software supports your field staff: They are offered an immediate overview of which customers they need to visit.
Less time on the street, more time with the customer.
Mobile Order Management
OMD Go takes over the mobile order management duties for your sales-force operations – for sales reps, technicians, and service employees alike. They just need a mobile device with Internet access. OMD Go is connected to your customer or CRM system via a simple interface, to understand your customers and the associated products or services. And that’s just the beginning of what OMD Go offers.
Field Service Management
Field Service Management is concerned with the comprehensive management of the customer service operations – above all, of course, the internal and external technical field staff as well as the vehicles, spare parts, tools, and machines that are used. OMD Go offers support on the efficient deployment planning of all your resources to handle your service and maintenance orders.
Do you consider the needs-oriented planning of customer visits and optimal route planning incompatible? OMD Go will prove you wrong. Our clever solution unites geodata-based route planning and individual priorities – customize intervals, specific customer processes, or sudden scheduling changes. This results in sensibly optimized route planning for your field staff, which meets the demands of all those involved.