The Functionality: Optimize My Day and CRM Alliance Scheduler
| Optimize My Day for Field Service scheduling is supported in the form of Software As A Service ( SaaS ). The price starts at € 24,95 monthly per user. CRM Alliance Scheduler is also available for installation on your own servers. |  |  |
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| Software As A Service starting at € 24,95 monthly per user and resource | Locally installed Priced upon request |
| Field Service Planning Options | | |
| Automatic scheduling |  | |
| Manual scheduling | | |
| Expanded planning algorithms and criteria | | |
| - SLA criteria (earliest / latest) | | |
| - Contract type | | |
| - Hours | | |
| - Qualification of employees | | |
| - Areas and Locations | | |
| - Appointments | | |
| - Allow overtime, or not | | |
| - Maximum allowable overtime | | |
| - Mileage and travel time | | |
| - Weight and volume | | |
| - Maintenance Parts | | |
| Geografical mapping with Navteq, Teleatlas or Google-based GPS | | |
| Allowances for leave and sickness in the scheduling | | |
| Report capabilities |
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| Fully customizable Gantt charts | | |
| Extensive management reporting and KPI dashboard | | |
| Status Dashboard | | |
| Resource Capacity | | |
| System |
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| Integration with back-office systems such as SAP, Exact, etc. | optional | |
| Microsoft Exchange / Google Calendar | | |
| Automated workflow | | |
| Available in English, French, German, Spanish and Dutch | | |
| Import and export capabilties | | |
| Training Documentation | | |
| 24/7 support | | |
| Hosted | | - |
| Consultancy for custom installation | on request | on request |
More Information?
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For who is Optimize My Day best suited for?
- Planning
- Scheduling Field Service staff
- Scheduling installers
- Scheduling engineers
- Scheduling couriers
- Logistics Planning
- Scheduling in-home care
Optimize My Day Components
- Visual Scheduler
- Microsoft Exchange Connector
- Google Calendar Connector
- Contracts
- Map Modules
- Mobile App
- Track & Trace
- Customer Portal